Full-Service Billing

• Post all client charges, payments, demographics, and adjustments of insurance claims & self-pay.
• Electronic/paper claim submissions to primary and secondary commercial payers including Medicare, Medicaid, BC/BS and all Envoy commercial carriers.
• Resolve all patient & insurance billing inquiries.
• Handle insurance appeals, denials & complaints
• Generate standard month-end management reports.
• Assume all costs associated with performing the responsibilities such as paper, postage, telephone, labor, etc…
• Deposit of payments into clients account if requested.
• Provide telephone and written follow-up to "slow payment" patients and insurers, including research & resubmission of denials.
• Notify client of any patient or insurance refunds.
• Place accounts into collections per client request.

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